Effective Date: January 1, 2025
At Arc Heaven Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage our architecture and interior design services.
Information We Collect
Personal Information: When you contact us for our services, we may collect personal information including:
- Name, email address, and phone number
- Project location and property details
- Design preferences and requirements
- Budget information for project planning
- Photos and measurements of your space
Website Information: We may automatically collect certain information when you visit our website, including IP address, browser type, and pages visited to improve our website experience.
How We Use Your Information
We use the collected information to:
- Provide architecture and interior design consultation services
- Develop design concepts and project proposals tailored to your needs
- Communicate with you about your project progress and updates
- Send project-related documents, 3D visualizations, and design materials
- Improve our services and website functionality
- Comply with legal obligations and maintain business records
Protection of Personal Information
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure storage of client files and project documents
- Limited access to personal information on a need-to-know basis
- Regular security assessments of our data handling practices
- Secure communication channels for sharing sensitive project information
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
- To trusted contractors and suppliers involved in your project (with your consent)
- When required by law or to protect our legal rights
- To professional consultants bound by confidentiality agreements
Your Rights
You have the right to:
- Access and review the personal information we hold about you
- Request corrections to any inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Withdraw consent for marketing communications
- Request a copy of your project files upon project completion
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project files and design materials are typically retained for 7 years after project completion for warranty and reference purposes.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Arc Heaven Studio Phone: +91 85533 00432 Email: info@archeavenstudio.com Website: https://archeavenstudio.com
Privacy Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.